Responsible Gambling at Posh Casino
At Posh we take responsible gambling seriously. We want play to be safe and controlled, so we provide practical tools and clear information to help you manage your activity. If you ever feel your play is getting out of hand, our team is here to support you and point you toward professional help in Canada.
Our player protection principles
We prioritise player safety, clear communication, and preventative measures. We encourage informed, controlled play and expect all customers to gamble within their means. We treat requests for account restrictions and self-exclusion with sensitivity and confidentiality.
Activity-control tools
You can manage your account activity using a variety of built-in controls. These tools are designed to help you limit spending, reduce session length, or take a break from play when needed. Most settings are available in your account area, or you can contact support to apply them on your behalf.
Deposit limits
Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits are adjustable and can be reduced immediately. Requests to increase limits may be subject to a waiting period for your protection.
Loss limits
Loss limits let you cap the total amount you can lose over a chosen period. Applying a loss limit can help you stick to a preset budget and avoid chasing losses.
Time limits and session controls
Use session time reminders or automatic log-outs to manage how long you play. You can also set cooling-off periods - short breaks from your account when you need time away without fully excluding yourself.
Self-exclusion
If you need a longer break, self-exclusion is available. You can choose fixed exclusion periods, and your account will be closed to you for that time. Typical options include medium and long-term exclusions. During self-exclusion we will suspend marketing contact and guide you on next steps to access support.
Recognizing signs of problematic behaviour
- Difficulty sticking to pre-set limits
- Spending more time or money than intended
- Neglecting work, family, or responsibilities
- Using gambling to cope with stress or mood changes
Practical tips for staying in control
- Set deposit and loss limits before you play
- Plan playtime and take regular breaks
- Keep gambling within an entertainment budget
- Avoid chasing losses and stop when you reach limits
- Use cooling-off or self-exclusion if you need a break
Professional help and support organisations
If you need further assistance, seek support from professional and community services. Gamblers Anonymous operates across Canada and provincial helplines provide local counselling and referral services. If you need help contacting resources, reach out to our support team and we will point you to the appropriate provincial service.